FAQ

KIO means ‘grab’ in hokkien. MisterKIO.com aims to be the ideal place for DIYers and professional tradesmen to grab their tools for their projects.

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

$5 for each purchase

$20 for rental service

Free Delivery for min. purchase of $160.

Which payment methods are accepted in the Online Shop?

Cash on Delivery

Debit/Credit Card via Stripe

Funds Transfer

How secure is shopping in the Online Shop? Is my data protected?

Comodo SSL is used for secure shopping online

What exactly happens after ordering?

You will receive a text from us within 1 working day. Delivery time will be compromised via text.

Do I receive an invoice for my order?

A cash receipt will be given upon delivery. For official invoice, please kindly request from us when we contact you after ordering.

For Member Only: Gem Rewards

Earn 1 Gem for every $10 spent

Earn 20 Gems = SGD $2 by registering with us!

Earn 10 Gems = SGD $1 by leaving a your first review!

Note: 1 Gem worth SGD $0.10

 

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